New Service Request Application Form Request a new service, a temporary service or a service upgrade. Go to Service Request Customer Choice Customers who pay Time-of-Use pricing are able to choose a rate plan that best suits their energy needs. Go to Customer Choice Previous Next Icon Moving Icon MyAccount Login/Register Icon Payment Methods Icon Outage Map Icon Electricity Rates Icon Support Programs Current Time of Use Details ¢ / kWH Image Beware of Scams NPEI wants to remind customers to always be vigilant of scams and fraudulent behavior. Read these tips on how you can learn to spot a scam. Learn More Image Service Request Request a new service, a temporary service or a service upgrade. Learn More Previous Next