News

Niagara Peninsula Energy Inc. Wins EDA Award for Utility Box Artwork Program Top-performing electricity utilities from across Ontario were honoured on Thursday, February 27, at the Electricity Distributors Association (EDA) Awards Gala in Toronto. This annual program acknowledges...

Allison Wood knows she works in a male dominated field, but she doesn’t mind it one bit. She’s happy to be doing the work that she enjoys so much. Wood, who has been with Niagara Peninsula Energy Inc. (NPEI) since 2016 in Apprentice and Full-time positions, loves the breadth of...

Niagara Peninsula Energy Inc. is kindly asking customers who may have an illness or who are experiencing symptoms of an illness to please respect the work environment of NPEI employees. NPEI offers a number of ways a customer can contact the office from their home if they are ill...

The Ontario Energy Board (OEB) has been advised that consumers are being approached by a door-to-door sales person claiming affiliation with the Ontario Electricity Support Program (OESP). The sales person produced an OESP application and promised the consumer savings if they...

NPEI is currently preparing to file our Cost of Service Rate Application, which will help us shape our plan for the next five years. This plan will determine the capital investments NPEI will make in infrastructure and equipment, the services it provides to customers and the...

Customer Alert: PHONE SCAM & FRAUD NIAGARA FALLS (November 18, 2019) Niagara Peninsula Energy Inc. (NPEI) would like our customers to be aware that NPEI is receiving reports of our customers getting phone calls from these Fraudsters. Fraudsters are stating to our customers that...

NPEI would like to remind everyone that on November 1, 2019, the winter time-of-use schedule will go into effect. This schedule will be in effect until April 1, 2020. For more information about rates and the winter time-of-use schedule, click here.

As we prepare to file our Distribution System Plan, we will be collecting customers’ feedback to help us shape our plan for the next five years. We will be collecting email addresses as a point of contact for these customer surveys and we would like to hear from you! If you are a...

The Ontario Energy Board has reported that some customers have been contacted by people pretending to be from their local hydro company and threatening to disconnect their power if they do not receive payment immediately. Please be advised that this is a scam and that customers...

NPEI has applied to the Ontario Energy Board for rates effective May 1, 2020. Click here to view our 2020 Rate Application.